Hello,
What does the message below mean please?
I can't point any more targets.

Thank you.

Best regards.
Jean-Bernard Pioppa

On Thu, Jan 16, 2025 at 11:23 AM, Jean-Bernard PIOPPA wrote:

Hello,
What does the message below mean please?
I can't point any more targets.

Thank you.

Best regards.
Jean-Bernard Pioppa

Good evening Paul,
I have been using the configuration for years: G11T mount – Prism v11 acquisition software – ascom platform – ascom gemini driver – Windows 11.
For 15 days, for an unknown reason, I can no longer point an astro target with the Prism card.
The mount works with the virtual handheld but no longer by requesting a pointing. I uninstalled and reinstalled everything and nothing has changed. There is always the same error message.
I am in remote.
Thank you
Jean-Bernard

Have you tried a different USB cable?

Hi,

Thanks Paul for your answers.

To answer your suggestions and to complete my information:

The error notified appears when I want to point my telescope at a target with the Prism software mapping while the telescope moves correctly with the software's hand controller or that of the Gemini.

So I don't think it's a problem with the USB cable, converter, or port?

I don't know where to turn anymore.

I also uninstalled the ascom platform as well as the ascom gemini and reinstalled them.

Best regards.

Jean-Bernard.

Message translates to “serial port timeout”

--

Edward

sorry, specifically detection timeout

--

Edward

Hi Edward,

Yes, I only get this error notification, then the telescope disconnects and then reconnects without my intervention.

Jean-Bernard

Has very similar issue with my G11G Gemini 2. Tried a lot of different fixes. 5 different usb cables. 2 different ais air pluses. Same disconnects and glitches when activating the mounts servos?

from controllers. No issues when using HC.

?

Finally replaced the usb "B" port on the Gemini circuit board. Fortunately, I have the proper equipment to do this correctly. Now it's back to tracking, with guiding averaging .67 or better.

?

YMMV...

On Fri, Jan 17, 2025 at 02:56 PM, SRG wrote:

Finally replaced the usb "B" port on the Gemini circuit board. Fortunately, I have the proper equipment to do this correctly. Now it's back to tracking, with guiding averaging .67 or better.

?