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To everyone reporting that Commander has stopped working because their Anti-malware has reported it to be infected with a virus
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1. Neither Commander nor any other DXLab application is infected with a virus. The anti-malware application telling you otherwise is
defective. 2. You can confirm this for yourself: <> 3. If you don't replace your defective anti-malware application, expect to frequently repeat this experience; please don't report those repetitions here. It's irrelevant that your anti-malware application never did this in the past; it's doing it now, and will likely do so in the future. 4. If your anti-malware application has quarantined or deleted the file CI-V Commander.exe from your Commander folder, 4a. make a copy of the file CI-V Commander1453.exe 4b. rename this copy CI-V Commander.exe If you've already upgraded to Commander 14.5.5, then in step 4a above, make the copy of CI-V Commander1455.exe Whatever you do, never panic! Deleting application folders or directing Windows to uninstall applications can convert a trivial-to-repair incident into a disaster. If you don't know what to do, post a question here. 73, Dave, AA6YQ |
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On 05/04/2020 16:47, Carl Licari-NX5T wrote:
I'm not getting a malware alert. When I try to launch DxLab it says commander. exe does not exist.Carl, open up Windows Defender, go to History, check Quarantined items, press the View details button. Locate the entry for the quarantined Commander.exe (probably labelled Trojan:Win32/Azden.B!cl), select it and press the Restore button. -- 73 Bill G4WJS. |
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Update: I changed the name of Commander1440.exe to Commander.exe and got Commander to launch and did the upgrade to Commander1455.exe. Now the old rename of 1440 to Commander.exe is in the folder with Commander1455.exe. Shud I now delete the renamed 1440 file and then rename the 1455 file to Commander.exe? How can I see what Commander is actually running?
Thx Carl |
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On 05/04/2020 17:09, Carl Licari-NX5T wrote:
Bill...Carl, that's OK but in my opinion it is much easier to simply tell Defender to restore the file it quarantined. -- 73 Bill G4WJS. |
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On Sun, Apr 5, 2020 at 11:11 AM g4wjs <bill.8@...> wrote:
Sure, if that's an option. I was not offered that option. As I mentioned in another thread, Windows Defender seems to have changed how it operates. -- Peter Laws | N5UWY | plaws plaws net | Travel by Train! |
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+ AA6YQ comments below
Update: I changed the name of Commander1440.exe to Commander.exe and got Commander to launch and did the upgrade to Commander1455.exe. Now the old rename of 1440 to Commander.exe is in the folder with Commander1455.exe. + No. When you upgraded to Commander 14.5.5, the Launcher 1. deleted CI-V Commander.exe 2. made a copy of CI-V Commander1455.exe and renamed that copy CI-V Commander.exe + Unless you manually change things, CI-V Commander.exe will always be the version of Commander to which you last upgraded. Shud I now delete the renamed 1440 file and then rename the 1455 file to Commander.exe? + No. How can I see what Commander is actually running? + Look in the title bar of Commander's Main window. 73, Dave, AA6YQ |
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+ AA6YQ comments below
Upon further review when doing a lookup in DXKeeper I get Callbook Error: Not connected to Pathfinder. Is this related? + If you're anti-malware application can decide to spontaneously damage Commander, it can decide to spontaneously damage any of your DXLab applications. + As a diagnostic step, boot Windows into "Safe mode with networking". Start DXKeeper and Pathfinder. Can you now perform callbook lookups? 73, Dave, AA6YQ |
开云体育On 05/04/2020 17:50, Peter Laws wrote:
On Sun, Apr 5, 2020 at 11:11 AM g4wjs <bill.8@...> wrote:that's OK but in my opinion it is much easier to simply tell Defender to restore the file it quarantined.Sure, if that's an option. I was not offered that option. As I mentioned in another thread, Windows Defender seems to have changed how it operates. Hi Peter, Windows Defender seems to have two modes of operation. If it
quarantines something via its so-called realtime protection it
adds the item to the quarantined items list. OTOH if it
quarantines something as a result of a scan, it puts it into
another list where the restore action is confusingly called
"Allow". Either way, restoring or allowing, gets the quarantined
item released and restored in my experience. -- 73 Bill G4WJS. |
开云体育How does one open Windows Defender to see anti-virus activity?I see a Start menu listing for "Windows Defender Firewall with Advanced Security on Local Computer" but that does not seem to deal with the anti-virus part of Windows Defender. Steve, K8JQ On 4/5/2020 11:57 AM, g4wjs wrote:
On 05/04/2020 16:47, Carl Licari-NX5T wrote: |
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toggle quoted message
Show quoted text
How does one open Windows Defender to see anti-virus activity?
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73 Bill G4WJS. |
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Dave, wish I had read your comments earlier. Did not think of anti virus software. I took the long road after trying everything else I could think of not realizing that it was effecting others. I saved my log and macros and then did a complete uninstall of DxLab. I then reinstalled DxLab from scratch and it worked. After reading your comments I looked at my Win 10 Defender Anti Virus and found where it had stopped Commander. Could have fixed it right there and then. Will look at anti virus next time I have similar problem first. Thanks for you great support.
Ed 73 KC9JBU |
Peter Laws / VE2UWY-N5UWY
Ed Sutter KC9JBU
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