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Double click on a spot doesn't change frequency on the RTX


 

For some time now, double clicking on a spot (Spot Collector) doesn't change the frequency of the RTX connected via CAT.
Sometimes after 5 or 6 mouse clicks the frequency finally changes but not always.
Until some time ago this did not happen and by clicking on each spot the radio immediately QSY.
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The strange thing is that if I use the QSY function in the menu (using the right mouse button), the Rtx immediately switches to the correct frequency of the spot. Instantly
I use a PC with Windows 10 and all DX Lab applications updated to the latest versions.
I tried to search through the settings windows to see if there was an item to activate but without luck.
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Note: DX Lab Commander manages 3 devices (Multiradio) and the problem is present on both radios (1 Icom and 2 Yaesu).
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Thank you in advance to anyone who wants to give me some suggestions on where to investigate.
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73, IZ4MJP Franco


 

+ AA6YQ comments below
For some time now, double clicking on a spot (Spot Collector) doesn't change the frequency of the RTX connected via CAT.
Sometimes after 5 or 6 mouse clicks the frequency finally changes but not always.
Until some time ago this did not happen and by clicking on each spot the radio immediately QSY
+ When did this misbehavior first begin? What changes did you make to your hardware or software around that time?

? ? ? 73,

? ? ? ? ? ? Dave, AA6YQ


 

Hi Dave,
Now that you make me think about it, some months ago I've bought a new DELL Keyboard/Mouse wireless set.
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Apart from this i didn't make changes (hardware or software) except changing the mouse color pointer (Mouse Windows preferences) choosing black pointer on white background (I'm an Apple technician since 1984).
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After reading your post i restored the default setup (white pointer on white background) and double clicking on a spot now the frequency change! Incredible!
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It takes about 2/3 seconds to QSY but it works (using QSY menu function the change is instantaneous)
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No other comments.
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Thank you very much for your unvaluable support!
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73, IZ4MJP Franco
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+ AA6YQ comments below

Now that you make me think about it, some months ago I've bought a new DELL Keyboard/Mouse wireless set.

Apart from this i didn't make changes (hardware or software) except changing the mouse color pointer (Mouse Windows preferences) choosing black pointer on white background (I'm an Apple technician since 1984).

After reading your post i restored the default setup (white pointer on white background) and double clicking on a spot now the frequency change! Incredible!

+ I'm glad that the "fix" was simple, Franco.

+ When the behavior of a DXLab application suddenly changes, it's essential to immediately determine what cause that change. If you procrastinate, you may forget information about what changes you made to your hardware and software that may be responsible.

Dave, AA6YQ


 

I have recently stopped using a wireless keyboard and mouse and switched back to a wired keyboard and mouse due to too many missed keystrokes, missed mouse clicks, and difficulty with accurate mouse pointing.

73,
Dave, w6de

-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Dave AA6YQ via groups.io
Sent: 30 March, 2025 15:16
To: [email protected]
Subject: Re: [DXLab] Double click on a spot doesn't change frequency on the RTX

+ AA6YQ comments below

Now that you make me think about it, some months ago I've bought a new DELL Keyboard/Mouse wireless set.

Apart from this i didn't make changes (hardware or software) except changing the mouse color pointer (Mouse Windows preferences) choosing black pointer on white background (I'm an Apple technician since 1984).

After reading your post i restored the default setup (white pointer on white background) and double clicking on a spot now the frequency change! Incredible!

+ I'm glad that the "fix" was simple, Franco.

+ When the behavior of a DXLab application suddenly changes, it's essential to immediately determine what cause that change. If you procrastinate, you may forget information about what changes you made to your hardware and software that may be responsible.

Dave, AA6YQ