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Pathfinder frozen


 

Dave and All

I am noticing Pathfinder is frozen. I think I remember a post for a fix but I can't find it now??

Thanks
73
Kent
N6WT


 

+ AA6YQ comments below

I am noticing Pathfinder is frozen. I think I remember a post for a fix but I can't find it now??

+ I don't recall anyone every reporting this behavior. Pathfinder is a augmented instance of Internet Explorer; if it's truly frozen, my advice would be to reboot Windows. If it freezes again, I'd check the Windows Event Logs to see what happened at the point in time that Pathfinder froze. Interference from an incorrectly configured anti-malware application is another possibility.

73,

Dave, AA6YQ


 

Dave?

What happens is, when Pathfinder starts it works fine when I click on a spot. After a while, if I try to scroll up or down in the window it will not move. I also cannot maximize or minimize the window. If I click on another spot the page will show the new information but it is still unable to move.

I have Windows Defender set to exclude all DXLabs folders. This is the only antimalware I use. If I am to look at the?Windows Event Logs what should I look for??

Thanks
73
Kent
N6WT


On Wed, Jan 15, 2020 at 7:57 AM Dave AA6YQ <aa6yq@...> wrote:
+ AA6YQ comments below

I am noticing Pathfinder is frozen. I think I remember a post for a fix but I can't find it now??

+ I don't recall anyone every reporting this behavior. Pathfinder is a augmented instance of Internet Explorer; if it's truly frozen, my advice would be to reboot Windows. If it freezes again, I'd check the Windows Event Logs to see what happened at the point in time that Pathfinder froze. Interference from an incorrectly configured anti-malware application is another possibility.

? ? ? ?73,

? ? ? ? ? ? ? Dave, AA6YQ






 

+ AA6QY comments below

What happens is, when Pathfinder starts it works fine when I click on a spot. After a while, if I try to scroll up or down in the window it will not move. I also cannot maximize or minimize the window. If I click on another spot the page will show the new information but it is still unable to move.

+ That's functionality provide by Internet Explorer.

I have Windows Defender set to exclude all DXLabs folders. This is the only antimalware I use. If I am to look at the Windows Event Logs what should I look for??

+ Reports of hardware or software failures that occurred at the time that Pathfinder froze.

73,

Dave, AA6YQ


 

Under Event Views (Local), Applications and Services Logs, Hardware Events: 0 events
Under Event Views (Local), Applications and Services Logs, Internet Explorer: 0 events

Thanks
73
Kent
N6WT


On Wed, Jan 15, 2020 at 8:16 AM Dave AA6YQ <aa6yq@...> wrote:
+ AA6QY comments below

What happens is, when Pathfinder starts it works fine when I click on a spot. After a while, if I try to scroll up or down in the window it will not move. I also cannot maximize or minimize the window. If I click on another spot the page will show the new information but it is still unable to move.

+ That's functionality provide by Internet Explorer.

I have Windows Defender set to exclude all DXLabs folders. This is the only antimalware I use. If I am to look at the Windows Event Logs what should I look for??

+ Reports of hardware or software failures that occurred at the time that Pathfinder froze.

? ? ? ? ?73,

? ? ? ? ? ? ? Dave, AA6YQ






 

+ AA6YQ comments below

Under Event Views (Local), Applications and Services Logs, Hardware Events: 0 events Under Event Views (Local), Applications and Services Logs, Internet Explorer: 0 events

+ Then something else is responsible.

+ Did you try rebooting Windows?

73,

Dave, AA6YQ


 

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All I can say is good luck with event logs. They are really impossible to make sense of for most. You may see an event (maybe MANY) around the time of the freeze but understanding what it means is another matter.

?

Outlook Laptop Gil W0MN

Hierro candente, batir de repente

44.08226N 92.51265W EN34rb

?

From: [email protected] <[email protected]> On Behalf Of Kent Olsen
Sent: Wednesday, January 15, 2020 10:13
To: [email protected]
Subject: Re: [DXLab] Pathfinder frozen

?

Dave?

?

What happens is, when Pathfinder starts it works fine when I click on a spot. After a while, if I try to scroll up or down in the window it will not move. I also cannot maximize or minimize the window. If I click on another spot the page will show the new information but it is still unable to move.

?

I have Windows Defender set to exclude all DXLabs folders. This is the only antimalware I use. If I am to look at the?Windows Event Logs what should I look for??

?

Thanks

73

Kent

N6WT

?

?

On Wed, Jan 15, 2020 at 7:57 AM Dave AA6YQ <aa6yq@...> wrote:

+ AA6YQ comments below

I am noticing Pathfinder is frozen. I think I remember a post for a fix but I can't find it now??

+ I don't recall anyone every reporting this behavior. Pathfinder is a augmented instance of Internet Explorer; if it's truly frozen, my advice would be to reboot Windows. If it freezes again, I'd check the Windows Event Logs to see what happened at the point in time that Pathfinder froze. Interference from an incorrectly configured anti-malware application is another possibility.

? ? ? ?73,

? ? ? ? ? ? ? Dave, AA6YQ





--

W0MN EN34rb 44.08226 N 92.51265 W

Hierro candente, batir de repente

HP Laptop


 

Dave

Several times.

Thanks
73
Kent
N6WT


On Wed, Jan 15, 2020 at 9:27 AM Gilbert Baron W0MN <w0mn00@...> wrote:

All I can say is good luck with event logs. They are really impossible to make sense of for most. You may see an event (maybe MANY) around the time of the freeze but understanding what it means is another matter.

?

Outlook Laptop Gil W0MN

Hierro candente, batir de repente

44.08226N 92.51265W EN34rb

?

From: [email protected] <[email protected]> On Behalf Of Kent Olsen
Sent: Wednesday, January 15, 2020 10:13
To: [email protected]
Subject: Re: [DXLab] Pathfinder frozen

?

Dave?

?

What happens is, when Pathfinder starts it works fine when I click on a spot. After a while, if I try to scroll up or down in the window it will not move. I also cannot maximize or minimize the window. If I click on another spot the page will show the new information but it is still unable to move.

?

I have Windows Defender set to exclude all DXLabs folders. This is the only antimalware I use. If I am to look at the?Windows Event Logs what should I look for??

?

Thanks

73

Kent

N6WT

?

?

On Wed, Jan 15, 2020 at 7:57 AM Dave AA6YQ <aa6yq@...> wrote:

+ AA6YQ comments below

I am noticing Pathfinder is frozen. I think I remember a post for a fix but I can't find it now??

+ I don't recall anyone every reporting this behavior. Pathfinder is a augmented instance of Internet Explorer; if it's truly frozen, my advice would be to reboot Windows. If it freezes again, I'd check the Windows Event Logs to see what happened at the point in time that Pathfinder froze. Interference from an incorrectly configured anti-malware application is another possibility.

? ? ? ?73,

? ? ? ? ? ? ? Dave, AA6YQ





--

W0MN EN34rb 44.08226 N 92.51265 W

Hierro candente, batir de repente

HP Laptop


 

+ AA6YQ comments below

Several times.

+ When did this freezing behavior first begin? What changes did you make to your hardware or software around that time?

+ How long does it typically take for Pathfinder to freeze after you start it?

73,

Dave, AA6YQ


 

Dave
I cannot be sure when this behavior started. I don't typically?use Pathfinder, it starts and it is open on 1 of my 4 monitors. The only way I noticed was I saw something that interested me on a QRZ page so I went to look at it and it would not scroll. As I said it is not like the page is unuseable. The next spot I click on it changes to that call but is still frozen. I can't even grab the window and move it.?

Hardware changes none. Software?changes many.

I will have to check to see how long it typically?takes.


Thanks
73
Kent
N6WT


On Wed, Jan 15, 2020 at 10:17 AM Dave AA6YQ <aa6yq@...> wrote:
+ AA6YQ comments below

Several times.

+ When did this freezing behavior first begin? What changes did you make to your hardware or software around that time?

+ How long does it typically take for Pathfinder to freeze after you start it?

? ? ? ? ?73,

? ? ? ? ? ? ? ? Dave, AA6YQ






 

Another question if this is an IE problem why can I open IE and use it but not when it is open in Pathfinder??

Thanks
73
Kent
N6WT


On Wed, Jan 15, 2020 at 3:02 PM Kent Olsen <kilo6dko@...> wrote:
Dave
I cannot be sure when this behavior started. I don't typically?use Pathfinder, it starts and it is open on 1 of my 4 monitors. The only way I noticed was I saw something that interested me on a QRZ page so I went to look at it and it would not scroll. As I said it is not like the page is unuseable. The next spot I click on it changes to that call but is still frozen. I can't even grab the window and move it.?

Hardware changes none. Software?changes many.

I will have to check to see how long it typically?takes.


Thanks
73
Kent
N6WT


On Wed, Jan 15, 2020 at 10:17 AM Dave AA6YQ <aa6yq@...> wrote:
+ AA6YQ comments below

Several times.

+ When did this freezing behavior first begin? What changes did you make to your hardware or software around that time?

+ How long does it typically take for Pathfinder to freeze after you start it?

? ? ? ? ?73,

? ? ? ? ? ? ? ? Dave, AA6YQ






 

+ AA6YQ comments below

Another question if this is an IE problem why can I open IE and use it but not when it is open in Pathfinder??

+ There are many differences, like the name of the .exe file -- which is what anti-malware monitor.

73,

Dave, AA6YQ