Error while trying to create new database in DxKeeper

Panagiotis Klimis All Messages By This Member #228844 Hi everyone, I want to create a new database in DxKeeper to add QSOs that I made in a different DXCC entity than my QTH. I am going down the path Config>(Log file) New>entering filename and then getting an error message "unable to create log database (filename)". I tried 3-4 times and every time getting the same message. ? Searching the errorlog I found the entry: "program error 48 in module DXLogModule.CreateLog, State = 7, Pathname = C:\DXLab\DXKeeper\Databases\J45P.mdb: Error in loading DLL" ? If anyone could help... ? Thanks! Panos 73 de SV8PMM
Dave AA6YQ All Messages By This Member #228846 + AA6YQ comments below Hi everyone, I want to create a new database in DxKeeper to add QSOs that I made in a different DXCC entity than my QTH. I am going down the path Config>(Log file) New>entering filename and then getting an error message "unable to create log database (filename)". I tried 3-4 times and every time getting the same message. ? Searching the errorlog I found the entry: "program error 48 in module DXLogModule.CreateLog, State = 7, Pathname = C:\DXLab\DXKeeper\Databases\J45P.mdb: Error in loading DLL" ? If anyone could help... ? + "Error in loading DLL" means that the Microsoft Jet Database Engine is broken. As a first step, reboot Windows, immediately start DXKeeper, and see if you can create the desired new log file. ? ? ? 73, ? ? ? ? ? ?Dave, AA6YQ
Panagiotis Klimis All Messages By This Member #228847 Dave thank you for your quick response! ? Did the reboot and immediately tried again, but with the same results... ? Panos
Dave AA6YQ All Messages By This Member #228848 + AA6YQ comments below Dave thank you for your quick response! Did the reboot and immediately tried again, but with the same results... + In one previous case, ""Error in loading DLL" was caused by the presence of Norton Utilities; uninstalling Norton Utilities eliminated the behavior. Do you have Norton Utilities installed on your system? + If you don't have Norton Utilities installed, please carefully follow the instructions in this Microsoft Support article for dealing with "Error in loading DLL": <> 73, Dave, AA6YQ
Panagiotis Klimis All Messages By This Member #228873 No Norton Utilities, so I followed the instructions in the Microsoft support link and it worked! I created my new database. ? Dave, as always, your support was quick and your guidance was to the point! ? Thank you! ? Panos 73 de SV8PMM

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Error while trying to create new database in DxKeeper