开云体育

There are three parts to the support.?

To begin with, we have insisted that this is a radio for the fiddlers and the noodlers, on purpose. We could have easily made it? like radio?Xeigu radio with just SSB/CW and controls. It would have worked out of the box and kept working until the capacitors?dry out. Instead, it pushes the limits of what a radio should be. Hence, though you expect the basic functionality to work out of the box, there is a lot of additional functionality that maybe unstable. All that is essentially software issues. It is a radio to open and poke around. My great worry with the zbitx is that we had to use 0805 SMDs that are twice as difficult to change as the 1206 that we used in the sbitx. The components are packed far closer. Fewer?people will pick the soldering iron to change things, but I am hopeful that with strong desk lamps a pair of tweezers, will still be possible to experiment?with it. So, it invites you to open up the radio case, look around ,sniff and change.

That said, let us look at the support issues.

If the set is DoA, write to sales@..., we will see if it is a simple issue (like a bad power supply connecto, et al) and try sorting it out. Otherwise, HF signals does replace radios that have manufacturing defects (like bad solder, blown components, et al).?

However, the software is a whole other issue. Bugs that may seem very significant to some may be minor to others. Feature requests and expectations of the radio working differently can't be covered by HF signals. The software is a moving target, it involves many from the community. Given the large software base now (probably over 30,000 lines of code), expect things to move erractically. I am providing almost a daily fix for the issues that the early owners are reporting. J J and his elves are combing through the software and I am hopeful of learning their way of development and merging my efforts with theirs. HF signals can't suppor those issues related to software. For those, this forum is where the action is.

Btw, you can file software bugs at?. I would request you to be specific about how to reproduce the bug. Otherwise, we will just close it.?

I hope this comprehensively answers the question of support.

- f