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Hard dormer slide question


 

I have a 2015 Classic with hard dormers and the front dormer wall connection to the roof section does not slide very well anymore. It seems like something in the slide connector is dragging on the roof channel, there is a black streak in the center of the channel. Is there a mounting bolt that could have loosened up on the wall section and now hitting the roof channel? How do I get access to this area?
JoeS